return policy

Exchange and return policy:


- Exchange and return is the guaranteed right of all our customers and it includes all the products we offer on our store.
- All products displayed on our store are subject to the exchange and refund policy in accordance with the terms and conditions set out in this press.
- Can be returned or replaced if the product is in the same condition as the original when purchased and is coated with the original packaging.
- Loopback within three (3) days and replacement within seven (7) days from the date of purchase.
- Please contact us via the Contact Us page or our phone numbers to request a refund or exchange.
- Please photograph the product and send it with the city, address and order number to be replaced with another product in case the product is corrupt or has a certain defect, or is not exploited as agreed.
- The customer will be refunded in full if the product reached is completely different with the product description on the product page of our site.
- We are not responsible for any expectations of the use of products by the customer that we have not mentioned on the product page of our site.
- Discount of 30% or a value of not less than AED 25 if the customer does not want the product and does not have any defect or any significant problem.